Posted
Dec 28, 2010
Author
Javier Chavez
Category

KETIV Support Central Videos

Applies to:  All KETIV Support Contract Customers

Challenge

I purchased a KETIV Lifeline or Umbrella Support, how do I access/log on to Support Central (KETIV’s online support system).

Solution

Users listed as contract managers for their organization received email invitations that included login information and links to the site.   As of Jan 3rd 2010, contract managers will be able to request access to KETIV Support Central for other users within their organization.   The following videos shows how to access and begin using the site.

 

 

 

 

          KETIV Support Central

          Getting Started

 

 

 

 

 

 

          KETIV Support Central

          Creating a Support Case