KETIV is an Autodesk Consulting Services Partner, which assures you that we have been trained by Autodesk to apply best practices, implementation systems, and reliable methods. Our support services deliver unparalleled assistance to enhance your business. We are trendsetters in offering a broad array of local services for all types of clients. And through our network of offices we ensure prompt service attuned to real-world needs.
When your production comes to a halt the impact can ripple far and wide. When our clients encounter an issue that impedes progress, the support we provide usually produces impressive results, saving valuable time and reducing costs. We offer three levels of support based on your needs—
(90 days – and installation help)
|Live Phone Support||X||X|
|2-for-1 Passes for KETIV AMA||X||X|
|Onsite Visits Quarterly
(Includes installation of service packs and updates, recommended relevant technology updates)
|Free Pass for KETIV AMA||X|
|Discount for Classroom Training||5%||10%|
Our clients love our online tech tips. Actually, everyone takes advantage of this free service from KETIV. To augment the value of this contribution to the communities we serve, and accelerate your learning, you can search by category, product, and author. Feel free to download any article or forward it to a colleague.
Our customized online system allows support clients to open a new case, view the status of their support incident, read comments, and obtain and share information online 365/24/7.
KETIV Heads-Up™ is a program of regular webinars to share the latest information on developments, issues, trends, and tips. Updates, service packs, workarounds, common issues, and more are presented to help clients steer clear of problems. Our experienced application engineers provide this service with Umbrella Support and Lifeline Support agreements.
Call us at 866.465.3848 today. Get the most from your Autodesk investment.