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Fanatical AutoCAD Support Assures User-Adoption for DWFritz

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About DWFritz

Established in 1973, DWFritz Automation is a leading global provider of precision metrology, inspection, and assembly solutions for advanced manufacturing. We design, build, and support engineer-to-order automation systems and high-speed, non-contact metrology products, as well as offer world-class build-to-print manufacturing services.

Industry: Automation
Location: Wilsonville, Oregon

DWFritz implemented AutoCAD electrical following the process recommended by KETIV. KETIV helped set up the part database and templates and offered on-boarding training to help the adoption go smoothly. In addition, KETIV Support has provided additional answers for the organization throughout the process. 

“When working with KETIV Support, their ability to understand our schedule and be online to help well at the very last minute of the day has given us peace of mind. If they are unable to give an answer immediately, KETIV owns the problem until a solution is found.”

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