KETIV Support Services

Insights to drive better decisions and productivity with your investments on day one.
KETIV provides customers with a fully managed Vault in a secure cloud environment. Gain all the benefits of Vault without the IT and infrastructure overhead to run it. When you move to Vault in the Cloud, KETIV will provide the infrastructure, IT, networking, and security requirements to give you peace of mind. As a Vault in the Cloud customer, your only responsibility is to point your clients to the Vault server in the cloud.

Key Features & Benefits

  • Dedicated Azure Cloud Server
  • Basic Vault Setup and Configuration
  • Initial Data Loading
  • Point-to-Point VPN Tunnel
  • Vault Training
  • Includes KETIV Vault Data Management
KETIV Vault Data Management
By adding Vault Data Management to your existing support contract, gain access to KETIV Vault engineers. Seasoned experts will help you implement best practices, advanced configuration, and optimization of your Vault.

Key Features & Benefits

  • Installation, Maintenance & Upgrades
  • Configuration & Enhancements
  • Vault User Access Management
  • Disaster Recovery Planning
  • SQL Performance Tuning
KETIV Support
Looking to safeguard your Autodesk and ANSYS software investment? With KETIV Support, get your questions and issues resolved quickly by a team of experts. Unlimited technical support allows you to plug into a proven system that drives value for new users, power users, admin, and management. Let KETIV provide the team of experts to help you get the support your business needs.
* Pricing based on number of users and types of licenses

Key Features & Benefits

  • Customer Success Support Model
  • Self-Service Customer Portal
  • Curated Technical Content
  • On-Demand Productivity Training
  • New employee onboarding Jumpstart

More stories from KETIV

Dive into Autodesk Industry Collections
The KETIV team recently hosted a webcast and posted the video to our KETIV YouTube channel regarding Autodesk’s Industry Collections. Autodesk has updated the way new and future customers are able to access Autodesk’s programs through a more flexible, simple, and value-focused subscription model.
Recap: Vault Care 101 Workshop
KETIV Technologies held a Vault Care 101 Workshop in our Brea, CA offices on Thursday, October 27th. Customers and Autodesk Virtual Academy subscribers were among those that attended the free event. This workshop highlighted functionalities of Autodesk Vault as well as how to maintain your Vault to prevent data loss and downtime. Take a look […]