KETIV Support Services

Insights to drive better decisions and productivity with your investments on day one.
KETIV provides customers with a fully managed Vault in a secure cloud environment. Gain all the benefits of Vault without the IT and infrastructure overhead to run it. When you move to Vault in the Cloud, KETIV will provide the infrastructure, IT, networking, and security requirements to give you peace of mind. As a Vault in the Cloud customer, your only responsibility is to point your clients to the Vault server in the cloud.

Key Features & Benefits

  • Dedicated Azure Cloud Server
  • Basic Vault Setup and Configuration
  • Initial Data Loading
  • Point-to-Point VPN Tunnel
  • Vault Training
  • Includes KETIV Vault Data Management
KETIV Vault Data Management
By adding Vault Data Management to your existing support contract, gain access to KETIV Vault engineers. Seasoned experts will help you implement best practices, advanced configuration, and optimization of your Vault.

Key Features & Benefits

  • Installation, Maintenance & Upgrades
  • Configuration & Enhancements
  • Vault User Access Management
  • Disaster Recovery Planning
  • SQL Performance Tuning
KETIV Support
Looking to safeguard your Autodesk and ANSYS software investment? With KETIV Support, get your questions and issues resolved quickly by a team of experts. Unlimited technical support allows you to plug into a proven system that drives value for new users, power users, admin, and management. Let KETIV provide the team of experts to help you get the support your business needs.
* Pricing based on number of users and types of licenses

Key Features & Benefits

  • Customer Success Support Model
  • Self-Service Customer Portal
  • Curated Technical Content
  • On-Demand Productivity Training
  • New employee onboarding Jumpstart

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Recap: In-House Vault Care Workshop 7/28
Yesterday, KETIV Technologies hosted its first Autodesk Virtual Academy Double-Header. Aside from our normal weekly webcast at 10 am, we also hosted a special in-house workshop for a large group of local customers and AVA subscribers. The in-person event reviewed the capabilities of Autodesk’s PDM software, Autodesk Vault, as well as how to maintain your […]
How to Use AutoCAD Xrefs with Autodesk Vault
Efficiently managing Xrefs (external references) in AutoCAD is crucial for any design team using Autodesk Vault. Learn best practices for using AutoCAD Xrefs with Vault, how to centralize your shared files, and how to prevent common pitfalls, saving you time and headaches on every project.