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Support Services

Insights to drive better decisions and productivity with your investments on day one.

KETIV Vault as a Service (VaaS)

Starting at $900/month (requires KETIV Support)

KETIV VaaS provides customers with a fully managed Vault. Gain all the benefits of Vault without the IT and infrastructure overhead to run it. When you subscribe to VaaS, it includes Vault Support and Vault Data Management in one. KETIV will provide the infrastructure, IT, networking, and security requirements to give you peace of mind. As a VaaS customer, your only responsibility is to point your clients to the VaaS server in the cloud.

Key Features and Benefits

  • • Dedicated Azure Cloud Server
  • • Basic Vault Setup and Configuration
  • • Initial Data Loading
  • • Point-to-Point VPN Tunnel
  • • Vault Training
  • • Includes KETIV Vault Data Management

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KETIV Vault Data Management

Starting at $49.95/month (requires KETIV Support)

By adding Vault Data Management to your existing support contract, gain access to KETIV Vault engineers. Seasoned experts will help you implement best practices, advanced configuration, and optimization of your Vault.

Key Features and Benefits

  • • Installation, Maintenance & Upgrades
  • • Configuration & Enhancements
  • • Vault User Access Management
  • • Disaster Recovery Planning
  • • SQL Performance Tuning

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KETIV Support

Starting at $49.95/month*

Looking to safeguard your Autodesk and ANSYS software investment? With KETIV Support, get your questions and issues resolved quickly by a team of experts. Unlimited technical support allows you to plug into a proven system that drives value for new users, power users, admin, and management. Let KETIV provide the team of experts to help you get the support your business needs.

Key Features and Benefits

  • • Customer Success Support Model
  • • Self-Service Customer Portal
  • • Curated Technical Content
  • • Multi-Channel Reactive Support
  • • On-Demand Productivity Training
  • • New employee onboarding Jumpstart


* Pricing based on number of users and types of licenses


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Government Support

Our government customers have access to our Lifeline and Streamline Support from Government. Learn more »

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