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Support Services

Insights to drive better decisions and productivity with your investments on day one.

KETIV Vault as a Service (VaaS)

Starting at $750/month (requires KETIV Support)

KETIV VaaS provides customers with a fully managed Vault. Gain all the benefits of Vault without the IT and infrastructure overhead to run it. When you subscribe to VaaS, it includes Vault Support and Vault Data Management in one. KETIV will provide the infrastructure, IT, networking, and security requirements to give you peace of mind. As a VaaS customer, your only responsibility is to point your clients to the VaaS server in the cloud.

Key Features and Benefits

  • • Dedicated Azure Cloud Server
  • • Basic Vault Setup and Configuration
  • • Initial Data Loading
  • • Point-to-Point VPN Tunnel
  • • Vault Training
  • • Includes KETIV Vault Data Management

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KETIV Vault Data Management

Starting at $49.95/month (requires KETIV Support)

By adding Vault Data Management to your existing support contract, gain access to KETIV Vault engineers. Seasoned experts will help you implement best practices, advanced configuration, and optimization of your Vault.

Key Features and Benefits

  • • Installation, Maintenance & Upgrades
  • • Configuration & Enhancements
  • • Vault User Access Management
  • • Disaster Recovery Planning
  • • SQL Performance Tuning

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KETIV Support

Starting at $49.95/month*

Looking to safeguard your Autodesk and ANSYS software investment? With KETIV Support, rest assured that your questions and issues will be resolved quickly and expertly. Unlimited technical support allows you to plug into a proven system that drives value for new users, power users, admin, and management.

Key Features and Benefits

  • • Customer Success Support Model
  • • Self-Service Customer Portal
  • • Curated Technical Content
  • • Multi-Channel Reactive Support
  • • Live and On-Demand Productivity Training
  • • New employee onboarding Jumpstart


* Pricing based on number of users and types of licenses


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Government Support

Our government customers have access to our Lifeline and Streamline Support from Government. Learn more »

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