KETIV Support

Whether you are looking for quick responsive help now, preventative care for the future, on-going learning opportunities or even seeking guidance from a success manager, our support offerings will help you achieve greater business outcomes.

Call or email us now

Looking for immediate problem resolution? Give us a call, right now.

Email: lifeline@ketiv.com

Office hours: Mon - Fri. 6:00 AM - 5:00 PM

Support Packages

KETIV Streamline

Our most comprehensive level of support for your technology investment includes everything in Lifeline support and delivers even more. Quite simply, it’s a must-have for any Autodesk driven business.

$8995 / year

Up to 5 users. Additional $200/year per user

Installation, activation, and subscription management

Configuration and Troubleshooting

Product Usage and Application Support

New Product Jumpstart

Case Management

Dedicated Success Manager

Monthly Productivity Training

Proactive Data Management

Customized Plan for Success

Learn More

OR
Message Us

KETIV Lifeline

With KETIV Lifeline, help is there when you need it. Through one-on-one phone support and remote desktop access, our technical specialists can help you diagnose and resolve problems quickly.

$1995 / year

Up to 5 users. Additional $200/year per user

Installation, activation and subscription management

Configuration and Troubleshooting

Product Usage and Application Support

New Product Jumpstart

Case Management

Dedicated Success Manager

Monthly Productivity Training

Proactive Data Management

Customized Plan for Success

Learn More

OR
Message Us

Fusion Boost

$ 495 / year

Price per user.

The way Fusion 360 was meant to be experienced

Software Implementation

Training Fundamentals

Technical Assistance with Fusion Experts

Wellness Check-ups

Learn More

OR
Message Us

What our customers are saying

Can Lines Engineering was established in 1960 to serve the material handling, processing, and packaging needs of customers. Today, they utilize KETIV Support to continue satisfying their customers.

Can Lines Engineering

See the full story

Watch the customer story on SAFE Boats International, a company that designs and builds highly reliable and extremely durable vessels that help keep military, law enforcement and fire professionals safe as they carry out their duties, protect citizens and work to save lives.

SAFE Boats International

See the full story

Meet the custom flotation systems manufacturer that, with KETIV, is making some big changes to stay ahead of the curve.

Transpac Marinas

See the full story

Since 1976 GK Machine’s goal has been to create exceptional value for our customers by focusing on the design and manufacturing of quality equipment. Keep reading to learn more about their strategic partnership with manufacturing consultant, KETIV.

GK Machine

See the full story

TRX Training has empowered people of all kinds to be their best selves, never limited by constraints of time, place, or physical ability. Keep reading to find out how they do it.

TRX Training

See the full story

KETIV Support

Whether you are looking for quick responsive help now, preventative care for the future, on-going learning opportunities or even seeking guidance from a success manager, our support offerings will help you achieve greater business outcomes.

More stories from KETIV