KETIV Support Services

Insights to drive better decisions and productivity with your investments on day one.
KETIV provides customers with a fully managed Vault in a secure cloud environment. Gain all the benefits of Vault without the IT and infrastructure overhead to run it. When you move to Vault in the Cloud, KETIV will provide the infrastructure, IT, networking, and security requirements to give you peace of mind. As a Vault in the Cloud customer, your only responsibility is to point your clients to the Vault server in the cloud.

Key Features & Benefits

  • Dedicated Azure Cloud Server
  • Basic Vault Setup and Configuration
  • Initial Data Loading
  • Point-to-Point VPN Tunnel
  • Vault Training
  • Includes KETIV Vault Data Management
KETIV Vault Data Management
By adding Vault Data Management to your existing support contract, gain access to KETIV Vault engineers. Seasoned experts will help you implement best practices, advanced configuration, and optimization of your Vault.

Key Features & Benefits

  • Installation, Maintenance & Upgrades
  • Configuration & Enhancements
  • Vault User Access Management
  • Disaster Recovery Planning
  • SQL Performance Tuning
KETIV Support
Looking to safeguard your Autodesk and ANSYS software investment? With KETIV Support, get your questions and issues resolved quickly by a team of experts. Unlimited technical support allows you to plug into a proven system that drives value for new users, power users, admin, and management. Let KETIV provide the team of experts to help you get the support your business needs.
* Pricing based on number of users and types of licenses

Key Features & Benefits

  • Customer Success Support Model
  • Self-Service Customer Portal
  • Curated Technical Content
  • On-Demand Productivity Training
  • New employee onboarding Jumpstart

More stories from KETIV

KickStart International and KETIV Partner to Help African Farmers
In 2016, an Autodesk Redshift article written by Ken Micallef, “How KickStart International Is Pumping Up Entrepreneurial Spirit in Africa,” reported, “Although Africa holds more than half of the world’s arable land, its small-scale farmers are largely unaware of, or don’t have access to, modern water-management methods, relying on traditional indicators such as bird migrations or rising insect populations as signals […]
How to Facilitate Internal and External Collaboration within your Organization 
Collaboration within your organization can sometimes cause confusion and slow down the production of new files. Whether visibility into what someone else on the team is working on, or outside engineers not being able to access the design data that they need, Autodesk Vault has ways of ensuring that collaboration works smoothly. Vault ensures that […]