Ansys Resources from KETIV

Get the most from your Ansys investment
We've aggregated these resources to ensure a smooth start and allow for expansive growth in using your Ansys solution.

Portals

Ansys Customer Portal: support.ansys.com
The Ansys Customer Portal is typically used by IT and end-users who need to download their Ansys software.
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Ansys Licensing Portal: licensing.ansys.com
The Ansys Licensing Portal is typically used by IT and engineering team leads to activate entitlements and manage servers hosting the licenses. The only people who have access to the portal have the “Ansys Support Coordinator” role in the portal.
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Ansys License Manager: localhost:1084*

The Ansys License Manager is typically used by IT to activate licenses and to access server diagnostics. To gain access to the License Manager, you would need to install the License Manager from the Customer Portal. The License Manager should only be installed on machines that are expected to host licenses. For any license related issues, server-side diagnostics can be found here and sent over to KETIV support.

*need to have the License Manager installed on the machine. Can also be access through the installed software.

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Ansys Innovation Space: courses.ansys.com
The Ansys Innovation Space is typically used by new and returning users who need to brush up or learn engineering and simulation fundamentals.
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Ansys Learning Hub: ansys.com/services/ansys-learning-hub
The Ansys Learning Hub is a paid service that is typically used by new and returning users who need a more in-depth guide on how to utilize Ansys to its full capabilities.
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Ansys Help: ansyshelp.ansys.com
The Ansys Help page is a place to locate solutions for surface level problems.
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Videos

Ansys Customer Portal (0:57)

This brief tour of the Ansys Customer Portal will show you how to access other Ansys products and download your Ansys software.

Ansys Innovation Space (1:20)

This introduction to Ansys Innovation Space shows you where to find information on learning the fundamentals of Ansys, how to communicate with other Ansys users, and where to locate free sample models.

Ansys License Manager (1:20)

This guide for Ansys License Manager will cover how to add licenses to a server and where to find diagnostic details about the server. It's recommended to install the License Manager on computers that manage licenses, with access available via a web browser or through software obtained from the Customer Portal.

Ansys Licensing Portal (1:39)

In this summary of the Ansys Licensing Portal you will learn how to activate entitlements and manage servers. Access to the Licensing Portal is exclusive to individuals designated as “Ansys Support Coordinators” within the portal.

Additional Information & Help

Entitlement: Software purchased from Ansys 

License: File provided by Ansys that allows software to run on machines 

KETIV QuickStart Services 

  • Personalized engineering time with dedicated application engineer 
  • Product/workflow training, guidance on projects, onboarding new users, technology enablement 

KETIV Professional Services 

  • Consulting for Computational Fluid Dynamics (CFD), Finite Element Analysis (FEA), Electromagnetics (EM) 

KETIV's Simulation Team

Snigdha Sarkar
Simulation Practice Leader

Graham Stevens
Application Engineer, Simulation

Devin Prescott
Senior Application Engineer

Need some more help?

Contact KETIV Support (support.ketiv.com) for any questions or concerns with Ansys 

Contact us for a guided walk through on getting your software setup: customersuccess@ketiv.com